1. Data Controller Identity

This website is operated by SCI Artist's Houses, the owner of the rental properties. We are responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679).

2. What Data Do We Collect?

We may collect the following data:

• First name, last name
• Email address
• Phone number
• Postal address
• Stay dates
• Payment information (via secure third-party services)
• Navigation data (technical and statistical cookies)

3. Why Do We Collect This Data?

Data is used to:

• Manage your bookings and stays
• Send you information before, during, and after your stay
• Comply with our legal obligations (billing, security, etc.)
• Improve your user experience

4. Where Is Your Data Stored?

Your data is stored via Smoobu, a GDPR-compliant booking management software, hosted in data centers located within the European Union (Germany). Payments are processed by secure services such as Stripe or PayPal.

5. Who Has Access to Your Data?

Access is limited to:

• The owner/manager
• Technical or logistical service providers (e.g., cleaning)
• IT subcontractors (Smoobu, Stripe, etc.)

We do not sell or share your data with third parties for commercial purposes.

6. Data Retention Period

Booking data: 3 years
Accounting/tax data: 10 years

7. Your Rights

Under the GDPR, you have the following rights:

• Access, rectification, erasure
• Restriction or objection to processing
• Data portability
• Lodge a complaint with the CNIL: www.cnil.fr

To exercise your rights, please contact us via the contact page.

8. Cookies

We only use technical and anonymous statistical cookies. No third-party advertising cookies are installed without your explicit consent.

9. Updates

Last update of this policy: 02/02/2025